Privacy Policy

This Privacy Policy explains how Freziraq Auto Solutions ("we", "us", "our") collects, uses, discloses, and protects personal information when you use our online platform and related services. Our business address is 1 Al Maymoun Street, Doha, Doha, Qatar. For questions or requests regarding your personal data, contact us at info@freziraq.info.

This policy applies to information collected through our site and other services we provide directly.

Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

• Contact information: name, email address, phone number, and postal address you provide when contacting us or creating an account.
• Account and service data: credentials, profile details, service preferences, and records of transactions or service requests.
• Device and usage information: IP address, browser type, device identifiers, log data, pages visited, and other analytics collected automatically.
• Communications: correspondence and support inquiries between you and our team.

How We Use Your Information

We use personal data for the following purposes:

• To provide, maintain, and improve our services and customer support.
• To process transactions, respond to requests, and send important updates about our services.
• To analyze usage trends and enhance user experience through analytics and research.
• To comply with legal obligations and to protect our rights, property, or safety, and that of our users.

Legal Basis for Processing (where applicable)

Where required by law, we rely on one or more legal bases to process personal data, including performance of a contract, legitimate interests, consent, and compliance with legal obligations. If you have questions about the basis on which we process your data, contact us at info@freziraq.info.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our site, analyze usage, and tailor content. You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.

• Essential cookies: required for basic site functions and security.
• Analytics cookies: help us understand site performance and user interactions.
• Advertising and personalization: used to deliver relevant content and ads where applicable.

Sharing and Disclosure

We do not sell personal information. We may share personal data with:

• Service providers: third-party vendors who perform services on our behalf (payment processors, hosting, analytics).
• Legal and safety: when required by law, to respond to legal processes, or to protect rights, safety, or property.
• Business transfers: in connection with mergers, acquisitions, or asset sales, with notice to affected users where required by law.

We require partners and providers to protect personal data and limit processing to permitted purposes.

Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose; we apply reasonable measures to delete or anonymize data when no longer needed.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, such as access, correction, deletion, restriction, objection, and portability. To exercise your rights or make requests, contact us at info@freziraq.info. We may require verification of your identity before responding to requests.

International Transfers

Personal data may be processed and stored in countries other than your residence. Where transfers occur, we rely on appropriate safeguards, contractual protections, or other lawful mechanisms to protect personal information.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected information from a child without parental consent, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will post the updated policy on our platform and indicate the date of the most recent revision.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact: